Email support
support@puravetta.com — the fastest way to reach us for anything.
Response time
Within 1 business day, Monday to Friday. Weekend mail is answered Monday.
Order questions
Include your order number and we can answer in a single reply.
support@puravetta.com — we aim to reply within 1 business day.
Orders and shipping
Include your order number (from the confirmation email). Fulfilment is handled by Saneliva, so that name may appear on packing slips and carrier labels.
Returns
See Returns & Refunds for the 30-day guarantee steps.
Still have a question?
Email support@puravetta.com and a human replies within 1 business day.